![]() ![]() ![]() When signing the agreement, we wanted to know where the $40-$150 was specifically, and the manager told us don't worry, they can't put that in the contract and have to have the 25% in there. Another example would be their down brand Sunscape for $40 on a non-peak period. Therefore, we could stay at their most expensive brand Zoetry during a Holiday for $150, as that would be peak and at the upper end of the range. This range would be totally inclusive of all AM Resort properties, no matter the time of year. The sales staff did not bring up the 25% deal initially, but told us the rate we would pay would be between $40 on the low end and $150 on the high end, per person per night. We did not book this current stay through our previous membership but went to multiple lower-priced competitive websites (not on their list) these sites, like TripAdvisor (a high-use, high traveler frequency site), were much lower than with UVC's 25% discount on their listed sites. With this 25% discount, UVC will beat the lowest published rate for their AM Resort properties, but only when matching to a list of specific websites these are the most high-priced websites on purpose. We mentioned the 25% discount from the 2015 contract and said it has no value to us. They told us that the trial we bought in 2015 is so different than today's program. ![]() Issue #1 - the main privilege of the membership and reason why we bought - the $40-150 range for all AM Resort properties - per person, per night no matter of the date. Threw in many more low value items then said this is as good as it gets, as I'm the boss. When we asked to speak to a member to get their input, the head of the operation came over quickly to get the deal closed immediately. So many UVC people kept coming to our table with a new pad of paper, writing new numbers, talking about all the benefits, then going away - spinning us. We signed the new agreement under duress. The ordeal took an entire day out of our vacation. The 90-minute presentation turned into a 6.5-hour presentation (378 minutes). This 5-year trial membership expired and we did not renew. We purchased a trial membership from UVC at the AM Resort Sunscape in Curacao. We were assured that so much had changed since those early days, that we would be very excited to hear about all of the changes. For the main membership privilege (which was discounted AM Resort reservations), we could reserve resort rooms much less on our own, than with the membership and all of the restrictions. Within the first hour, we informed them that we had a UVC trial membership 5 years ago and did not renew because we believed the membership had no value. We started our resort presentation at 8:00 a.m. We are told the presentation would be 90 minutes and we book for 8 a.m. Within one hour of check-in, we are offered to attend a resort presentation the next day and accept. Check-In to AM Resort property Secrets Maroma Beach, Riviera Maya Mexico ![]()
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